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The following Terms and Conditions govern your participation in the text messaging, email, and call communications programs (collectively, the "Programs") provided by United Veterans Roofing, LLC ("Company," "we," "our," or "us").

By providing your contact information (including your mobile phone number and email address) and opting in to receive messages from us, or by using our website or services, you agree to these Terms and Conditions and our Privacy Policy (together, the "Terms"). If you do not agree, please do not enroll in any Program or use the website.

Program Description

Program / Brand Name: United Veterans Roofing, LLC Customer Communications

Program Description: One-time and recurring communications by SMS, MMS, phone, and email related to service scheduling and support, post-project surveys (including Net Promoter Score), feedback collection, and invitations to leave public reviews, as well as other service-related and, where permitted, limited promotional messages. Programs may include:

Message Frequency and Charges

Opt-In and Opt-Out

You may opt in to receive messages from us by, for example, submitting a form on our website that includes consent language, requesting text or email updates, providing your information during a service interaction, or otherwise agreeing to receive communications.

Opt-Out Instructions (STOP):

Help Instructions (HELP):

You may also contact us directly to request that we stop sending messages via SMS, email, or phone.

Carrier Disclosures

Carriers are not liable for any delayed or undelivered messages. Availability of a Program and performance of message delivery may be affected by your carrier's coverage and network conditions.

Post-Project Survey and Review Requests

After a project or service is completed, we may contact you by phone, SMS/MMS, or email to:

Your participation in surveys, feedback requests, or public reviews is voluntary. Declining to participate will not affect your ability to receive services from us.

Customer Support and Contact Information

If you have questions about these Terms or any Program, or if you need help, please contact us:

You may also reply HELP to any text message for assistance.

No Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or share your mobile phone number, text-message consent information, or opt-out status with third parties or affiliates for their own marketing or promotional purposes. We may share this information only with service providers that help us deliver text messages (such as messaging platforms, phone companies, and other vendors assisting with SMS delivery) or as required by law.

Privacy Policy

Please review the Privacy Policy for more information about how we collect, use, and share your information, including information collected through the Programs and the website.

Release of Claims; No Warranties

By participating in United Veterans Roofing's text message service, you agree to release and hold harmless United Veterans Roofing's SMS vendor, United Veterans Roofing, and participating wireless (cellular) carriers and their respective representatives, agents, successors, assigns, employees, officers and directors (together, the "Released Parties"), from any and all liability, loss, harm, damage, injury, cost and expense whatsoever, including without limitation, property damage, personal injury and death, which may occur in connection with the service, and from any claims based on violation of law or infringement or violation of any rights of any person or entity, including, without limitation, violation of publicity rights, defamation and invasion of privacy. Released Parties are not responsible for any printing, typographical, mechanical or other errors in associated promotional materials in connection with this service. Participating wireless (cellular) carriers and each of their respective subsidiaries, affiliates, shareholders, officers, directors, agents, representatives and employees are not responsible for this service, and none of them will have any liability or responsibility for any claim arising in connection with participation in this service.

The Released Parties make no warranties, and hereby disclaim any and all warranties, express or implied, concerning any offer furnished by third parties in connection with this service. Without limiting the generality of the foregoing, all services are provided "as is" without warranty of any kind, either express or implied, and the Released Parties hereby disclaim all such warranties, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose and non-infringement.

The Released Parties are not responsible for the following: technical, hardware, software, electronic, network, telephone or other communications malfunctions; errors or failures of any kind; errors in transmission; traffic congestion, lost or unavailable network connections, telephone connections, wireless (cellular) phone connections; website, Internet, or ISP availability; unauthorized human intervention; incomplete or inaccurate capture of entry information (regardless of cause); failed (undelivered), incomplete, garbled, jumbled or delayed transmissions; any other matter that may limit or restrict your ability to send a message; any injury or damage to your or any other person's wireless (cellular) device relating to, or resulting from, participation in this service.

Last Updated: July 9, 2026